Panelist Privacy Notice
Your most sensitive information is cared for and protected
PANELIST PRIVACY NOTICE:
This Notice of Privacy describes how medical information about you may be used and disclosed by Validated Claim Support (VCS), and how you can get access to this information. Please review it carefully.
We are required by law to maintain the privacy of Protected Health Information, and to provide you with the Notice of our privacy practices and legal duties with respect to Protected Health Information. Protected Health Information includes personal information such as demographic details, information that may individually identify you or information about your past, as well as your relevant physical or mental health condition as it relates to consumer related product testing.
This notice describes how we may use and disclose your Protected Health Information in order to carry out payment and engage in research and marketing related activities, or to provide your primary or secondary medical providers with additional information to administer care for you. Other uses and disclosures will be made only with your prior written authorization, unless otherwise permitted or requested by law.
This notice also describes your rights to access and control your Personal Health Information, and informs you of your right to submit complaints to us or to the Secretary of Health and Human Services if you believe your privacy rights have been violated.
VCS is required to abide by the terms of this notice as an extension of research and development and manufacturing in the Personal Care Industry. We reserve the right to change the terms of the notice at any time, and new notices will be effective for all PHI collected prior to their implementation. Upon your request, we will provide you with any revised notice. You may contact our office and speak with our Recruitment Manager to request a revised copy, or you can ask for one at the time of your next appointment.
USES AND DISCLOSURES OF PROTECTED HEALTH INFORMATION
Your Personal Health Information may be used by our staff for treatment, payment, and recruitment purposes as described in this Section without additional Authorization. Your Protected Health Information may be used by our office staff and others outside of our office staff that are involved in your care and treatment for the purpose of providing health care services to you. Your Protected Health Information may also be used to support the operations of the Testing Office.
Operations: We may use or disclose, as needed, your protected health information in order to support the business activities of the testing laboratory. These activities include, but are not limited to: quality assessment and improvement activities, reviewing the competence or qualifications of professionals, securing stop-loss or excess of loss insurance, obtaining legal services or conducting compliance programs or auditing functions, business planning and development, business management and general administrative activities, such as compliance with the Health Insurance Portability and Accountability Act, resolution of internal grievances, due diligence in connection with the sale or transfer of assets of Validated Claim Support, creating de-identified health information, and conducting or arranging for other business activities.
For example, we may use a sign-in sheet at the registration desk where you will be asked to sign your name. We may also call you by name in the waiting room when your technician is waiting to see you. We may use or disclose your protected health information, as necessary, to contact you to remind you of your appointment.
We will share your protected health information with third party business associates that perform various activities (e.g., billing, transcription services, accounting services, legal services) for the laboratory. Whenever an arrangement between our office and a business associate involves the use or disclosure of your protected health information, we will have a written contract that contains terms that will protect the privacy of your protected health information.
We may use or disclose your protected health information, as necessary, to determine your eligibility to engage in various product testing capacities onsite.
In addition, we may disclose your protected health information to another provider, health plan, or health care clearinghouse for limited operational purposes of the recipient, as long as the other entity has, or has had, a relationship with you. Such disclosures shall be limited to the following purposes: quality assessment and improvement activities, population-based activities relating to improving health or reducing health care costs, case management, conducting training programs, accreditation, certification, licensing, credentialing activities, and health care fraud and abuse detection and compliance programs.
In addition, Validated Claim Support may be required to provide relevant Personal Health Information to care providers in the case of emergency.
Uses and Disclosures of Protected Health Information Based upon Your Written Authorization
Other uses and disclosures of your protected health information will be made only with your written authorization, unless otherwise permitted or required by law. You may revoke this authorization, at any time, in writing, except to the extent that Validated Claim Support has taken an action in reliance on the use or disclosure indicated in the authorization.
The following is a statement of your rights with respect to your protected health information and a brief description of how you may exercise these rights.
You have the right to inspect and copy your protected health information. This means you may inspect and obtain a copy of protected health information about you that is contained in your chart, including medical and billing records and any other records that Validated Claim Support may use for making decisions about you.
Under federal law, however, you may not inspect or copy the following records: information compiled in reasonable anticipation of, or use in, a civil, criminal, or administrative action or proceeding; and protected health information that is subject to law that prohibits access to protected health information. Depending on the circumstances, a decision to deny access may be reviewable. In some circumstances, you may have a right to have this decision reviewed. Please contact our Recruitment Director if you have questions about access to your medical record.
You have the right to request a restriction of your protected health information. This means you may ask us not to use or disclose any part of your protected health information for the purposes of treatment, payment or healthcare operations. You may also request that any part of your protected health information not be disclosed to family members or friends who may be involved in your care or for notification purposes as described in this Notice. Your request must state the specific restriction requested and to whom you want the restriction to apply.
Validated Claim Support is not required to agree to a restriction that you may request. If Validated Claim Support believes it is in your best interest to permit use and disclosure of your protected health information, your protected health information will not be restricted. If Validated Claim Support does agree to the requested restriction, we may not use or disclose your protected health information in violation of that restriction unless it is needed to provide emergency treatment. With this in mind, please discuss any restriction you wish to request with the office recruitment manager.
You have the right to request to receive confidential communications from us by alternative means or at an alternative location. We will accommodate reasonable requests. We may also condition this accommodation by asking you for information as to how payment will be handled or specification of an alternative address or other method of contact. We will not request an explanation from you as to the basis for the request. Please make this request in writing to our Privacy Contact.
You may have the right to have your provider amend your protected health information. This means you may request an amendment of protected health information about you in a designated record set for as long as we maintain this information. In certain cases, we may deny your request for an amendment. If we deny your request for amendment, you have the right to file a statement of disagreement with us and we may prepare a rebuttal to your statement and will provide you with a copy of any such rebuttal. Please contact our Privacy Contact to determine if you have questions about amending your medical record.
You have the right to receive an accounting of certain disclosures we have made, if any, of your protected health information. This right applies to disclosures for purposes other than treatment, payment or healthcare operations as described in this Notice. It excludes disclosures we may have made to you, for a facility directory, to family members or friends involved in your care, or for notification purposes, or disclosures for which you have signed an authorization. You have the right to receive specific information regarding these disclosures that occurred after August 1, 2019. You may request a shorter timeframe. The right to receive this information is subject to certain exceptions, restrictions and limitations.
You have the right to obtain a paper copy of this Notice from us, upon request, even if you have agreed to accept this Notice electronically.
You may complain to us or to the Secretary of Health and Human Services if you believe your privacy rights have been violated by us. You may file a complaint with us by notifying our Privacy Contact of your complaint. We will not retaliate against you for filing a complaint.
You may contact our Privacy Contact, the Recruitment Manager at:
This Notice was published and becomes effective on Monday, March 16, 2020.