Custom Tailored QMS, Hands-On Study Management, Over 115 Years of Combined Experience
VCS includes a core team that has pooled their vast experiences in the industry together.
Working with one another, we’ve developed a distinctive service category that is particularly hard to find: accountability at an affordable price.
Consumer Protection -> Company Protection
Claims are not just a list of tick marks on a checklist, they are the shining armor and the last line of defense that encases your product as it enters the fray at the global marketing level. By documenting your claims and researching the effects that products have on the skin, you ensure that the global consumer is treated with the standard of care that they deserve.
Preliminary safety testing protects the consumer, ensures that you meet local and international regulatory requirements, and allows you to enter competitive distribution channels with hard requirements in place.
Retailer venues such as Sephora, Walmart, HSN/QVC, and Amazon.com all have their own hard requirements for safety and efficacy data, and VCS can help you to ensure your products are safe, effective, and compliant.
Our Strengths and our Background Build Your Peace of Mind
VCS provides a novel approach to efficacy testing in the skincare and cosmetic market: ethical data capture, reliable, consistent clinical reporting, and technological innovation are at the vanguard of our organization.
We’re a diverse, privately held, and funded group that came from all over the industry. We’re proud to be an organization that is empowered by women: 90% of our staff and almost all of our department heads are female.
Differentiating Your Products is Our Goal
By properly positioning your product you can boost sales, increase consumer awareness, differentiate your product amongst a swarm of competitors, support your profitability with a robust clinical data suite, and most importantly rest easy at night knowing that your studies were handled in a professional, secure, and trustworthy fashion.
What is Claim Support?
At the core, VCS provides claim support through the analysis of documented and recorded physiological changes to human skin under a controlled product use regimen. We recruit test subjects from the community and pay them for their inconvenience and their time while they use products received from our sponsor clientele.
An analysis is done via technical/trained objective grading, instrumental evaluation, and self-assessed/sensory and tactile responses of human test subjects. Products tested include OTC sunscreens and SPF components, moisturizers and anti-aging products, makeup and cosmetics, hair care treatment regimen, and a wide range of topical, consumer-facing products.
What We Actually Sell
Not the products themselves, the scientific claims that are made on the labels along with relevant consulting services and industry-leading before & after photography.
- Hard, Objective Claims: Example “Reduces the Appearance of Wrinkles by XX%”
Regulatory requirements varies by geographical region (FDA, COLIPA, Aus/NZ) Requires In Vivo Support (human test subjects) and strict regulatory compliance
- In Vitro Claims: Example “Broad Spectrum”
Regulatory Required – does not require human test subjects (that’s “In Vivo”)
- Secondary Marketing Claims: Example “Rub resistant, Water Resistant”
Industry regulated – recognized by consumers and product differentiating (Anti Aging, Moisturizes up to XX% etc)
- Regulatory Support: Example “Skin Cancer Foundation Seal of Approval”
Hybrid regulated between various authorities who create requirements and approved testing methodologies (ISO, SCF, etc)
- Clinical Before and After Photography
Marketing friendly, consumer-ready, HSN/QVC friendly
Your Trusted Partner for Claims Validation and Support
At VCS we follow any and all applicable external monographs, guidelines, or recommendations at the domestic and/or international levels.
We can help position your product at the pinnacle of its respective market based on proven methods, robust protocol, and a safety-first mantra.
Don’t just state your claims. . . Validate them.
Integrity is Our Mission
The claims you make about your product and the relationship you have with the global consumer are all based on trust. VCS prides itself on maintaining rigorous quality control modeled after GMP/GCP standards, and we offer a wide range of services designed to propel your product into the marketplace ethically and efficiently.
FDA Registered and last inspected 24 August 2020.
For the safety of the global consumer and your continued success in business, always make sure to use a Validated and appropriated registered Claim Support laboratory.
Safety and Efficacy Combined to Help Protect and Educate the Consumer
AT VCS, we pair preliminary irritation and sensitization data (safety) at the consumer level with high-end, custom-tailored clinical support packages (efficacy). We can help demonstrate that your product is safe for use at the consumer level, and we can help you to demonstrate your core product competencies and strengths in an ever-competitive marketplace.
Safely Testing Your Products is a Beautiful Thing
VCS was designed for safe and private testing spaces throughout the site, and our panelists are made extremely comfortable in private waiting areas and suites. We have 16 individual treatment bays with 8 completely private waiting areas, along with multiple convertible spaces throughout.
An Alternative to the CRO Status Quo, Built From the Ground Up
VCS was designed around providing an alternative to the CRO status quo. Our protocol and methodologies have all been developed to streamline international product launches while considering the needs of the individual niche market manufacturer.
VCS can work off existing industry-standard methodologies or custom tailor a protocol with your team to best fit your specific needs. Our team treats each and every Claims & Efficacy study as a one-off unique project, and we spend as much time as needed communicating the intricacies of an individual study with your team. We can also employ external protocol at your discretion – our goal is to make your experience as enjoyable as possible and to go above and beyond your expectations.
The VCS Difference
- VCS can work off existing industry-standard methodologies or custom tailor a protocol with your team to best fit your specific needs
- Our team treats each and every Claims & Efficacy study as a one-off unique project, and we spend as much time as needed communicating the intricacies of an individual study as needed.
- Proud to use Cashless Panelist Payout Via Realtime SitePAY for ethical compliance
- Automated IRS Reporting for panelists via a refillable debit card system
- Realtime CTMS clinical trial management suite for study design and HIPAA compliance
- Digital Signature Capture via ZorroSign for secure, blockchain-based identity verification
- We can also employ external protocol at your discretion – our goal is to make your experience as enjoyable as possible and to go above and beyond your expectations
- Don’t settle for the status quo, or for anything less than the best clinical photography in the business